Terms & Conditions

1. About these terms

These terms and conditions ("Terms") govern the relationship between SKYN ("we", "us", "our") and any individual ("you", "the client") who books or receives a service from us.

By booking a service, you confirm that you have read, understood, and agree to these Terms. We may update them from time to time; the version in force at the time of your booking applies.

2. Bookings & deposits

• Appointments can be booked online, by phone or in person, and are confirmed once we have accepted your booking.
• A deposit is required to secure tattoo appointments and is deducted from the final price. Deposits are forfeited on no-shows and on cancellations with less than 48 hours' notice.
• Please arrive on time. If you arrive late we may need to shorten your appointment or rebook it to keep to our schedule.

3. Age & ID

• Tattoos and semi-permanent makeup are available only to clients aged 18 or over.
• Valid photo ID must be shown at your first appointment.

4. Consultations & designs

• Your tattoo design is discussed at consultation and agreed on the day of your appointment.
• Significant design changes on the day may require a new appointment to be booked.

5. Laser & semi-permanent makeup

• A patch test is required at least 48 hours before laser or semi-permanent makeup treatments, and the treatment cannot go ahead without it.
• A consultation confirms the treatment is suitable for you. Results vary from person to person and a course of sessions may be needed.

6. Aftercare

• Please follow the aftercare advice given after your treatment.
• Healing varies by person and placement. Touch-ups follow our studio policy, confirmed at your appointment.

7. Prices & payment

• Prices are confirmed when you book.
• Payment is due at the time of your appointment unless a deposit has been agreed. Gift vouchers are non-refundable unless required by law.

8. Our liability

• We carry out our services with reasonable care and skill.
• We are not liable for any reaction or adverse outcome where aftercare instructions have not been followed, where a required patch test was declined, or where inaccurate information was given at consultation.
• Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or any other matter that cannot be limited or excluded by law.

9. Complaints

If you are unhappy with any aspect of our service, please contact us and we will do our best to resolve the issue promptly and fairly.

10. Your data

We only use your personal details to manage your appointments and provide our services. See our Privacy Policy for full details.

11. Governing law

These Terms are governed by the laws of Scotland. Any disputes that cannot be resolved by agreement will be subject to the exclusive jurisdiction of the Scottish courts.